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PPO3: ITIL® Capability: Planning, Protection & Optimisation (PPO) v3

Guaranteed to Run Scheduled Fully Booked
Location
Wellington
Nov 2019
25
Dec 2019
2
Feb 2020
10
Mar 2020
23
May 2020
4
Jun 2020
15
Jul 2020
27
Sep 2020
7
Oct 2020
19
Nov 2020
30
Code: PPO3
Length: 5 Days
Overview

Delivery format(s)
On-Site
On-Site
Classroom
Classroom
OBJECTIVES
Planning, Protection & Optimisation (PPO) represents the capability of a set of core ITIL V3 processes to properly plan for the required availability, capacity, continuity and security of services, while managing the demand for the services and the risks associated with these services.

This course provides critical learning points for IT staff looking to acquire specific knowledge about ITIL terminology, organisational structures, roles, functions and process activities related to PPO. By understanding the implementation considerations for PPO, IT staff will be better equipped to fulfil the design capabilities and competencies required to support the entire Service Lifecycle approach.

Candidates must hold the ITIL v3 Foundation Certificate in IT Service Management, attained through the ITIL Foundations course. Your certificate must be presented as documentary evidence to gain admission to this course.

This class is also available as On-Demand - 6-month subscription.

Auldhouse is the Authorised Delivery Partner for Pink Elephant.

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