Code: PDFSPA
Length: 1 Day
Overview
In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
Delivery format(s)
OBJECTIVES
This course empowers your executive, personal assistant with the skills and techniques to become even more efficient, productive and professional.
This course provides personal assistants with the techniques to become well-organised, efficient and well-prepared for todays evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.
Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.
This course is also available as a 3-hour live online session.
This course is delivered in partnership with PD Training.
PREREQUISITES
None.
WHAT YOU’LL LEARN
In this course, participants will learn how to:
- Become highly organised using smart, efficient systems
- Learn to manage time more effectively & strategically
- Master prioritisation of time, complete all important tasks and help their manager do the same
- Learn highly effective verbal and nonverbal communication techniques
- Become more proactive and empowered in their role
- Learn to communicate more effectively with their manager
- Gain an insight into the importance of caring for themselves
- Learn how to make the most of their 'Team of Two'
COURSE OUTLINE
EA's and Personal Assistant play a big role in an organisation in New Zealand, as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day, such as following-up communications and schedules, managing meetings and recording important meetings minutes. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and EA's training course from PD Training.
In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Lesson 1-
| Lesson 2 -
Your winning style and how best to communicate with your Manager
|
Lesson 3 -
Set up for Success
| Lesson 4 - Working in Sync
|
Lesson 5 - Time Management
| Lesson 6 -
Prioritisation to keep you on Track
|
Lesson 7 -
Meetings to run without a Hitch!
| Lesson 8 -
Reflections
|