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PDFS: Facilitation Skills

Guaranteed to Run Scheduled Fully Booked
Location
Wellington
Christchurch
Jan 2021
12
12
Mar 2021
11
11
May 2021
10
10
Jul 2021
21
21
Sep 2021
10
10
Nov 2021
10
10
Code: PDFS
Length: 1 Day
Overview

This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

Delivery format(s)
On-Site
On-Site
Classroom
Classroom
Anywhere
Anywhere
OBJECTIVES
Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.This course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away.This course is delivered in partnership with PD Training.
PREREQUISITES

None.

WHAT YOU’LL LEARN

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them
COURSE OUTLINE
Lesson 1 - The Peaceful Warrior
  • The role and purpose of facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • LDP Review – facilitation preferences
  • Reflection
Lesson 2 - Just Add People and Stir 
  • The Ideal World
  • The Real World
  • Reflection
Lesson 3 - Trusting in the Process 
  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I never agreed to that! (keeping records)
  • Reflection
Lesson 4 - Making Decisions 
  • Tell me again, why are we here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection
Lesson 5 - Maximising Interaction 
  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection
Lesson 6 - Virtual facilitation 
  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection
Lesson 7 -  Reflections 
  • Create an Action Plan
  • Accountability = Action
  • References

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