PDCS: Communication Skills

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In this course participants will:

• Gain insight into their personality type and communication preferences, using our proprietary profiling tool
• Learn to recognise other people's personality types and communication preferences
• Learn to adjust your own communication approach based on need and situation
• Understand barriers to effective communication and how to overcome them
• Learn how to effectively utilise tone
• Master the S.T.A.R. method for speaking on the spot
• Learn to use body language appropriately
• Learn to listen actively and effectively
• Gain insight into asking open questions
• Become a more effective communicator through the use and application of practical tools

This class is for those who want to communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life.

This communications skills training course helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life.   

Learn to understand how you communicate, how others communicate and how to adjust your communication style to meet their needs. 

Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.   

This interpersonal Communication Skills training course will ensure that your colleagues, friends and family will receive your message clearly, which should improve your workplace relationships as well as your personal relationships in general.  If you have never completed a communications course of this type, you are missing out on understanding some of the most fundamental concepts that will have a profound effect on your success in the workplace and life in general.