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PDASC: Assertiveness & Self Confidence Training

Guaranteed to Run Scheduled Fully Booked
Location
Wellington
Christchurch
Auckland
Jun 2019
27
27
Jul 2019
18
24
Aug 2019
22
Sep 2019
9
6
Oct 2019
30
17
23
Dec 2019
20
12
Code: PDASC
Length: 1 Day
Overview

This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.

Delivery format(s)
On-Site
On-Site
Classroom
Classroom
OBJECTIVES
This course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.In this course you also learn how to approach difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” use body language effectively, express your views and disagreements positively and more.This course is delivered in partnership with PD Training.
PREREQUISITES

None.

WHAT YOU’LL LEARN

In this course you will:

  • Understand what it means to be assertive and self-confident
  • Learn that it's okay to speak up and to stand up for what they believe
  • Gain techniques to confidently express opinions & needs
  • Learn to say 'no' without being rude or seeming disinterested
  • Recognise that you are important and that your opinions are valid and worthy of consideration
  • Learn to identify & eliminate negative thinking and self talk
  • Become a more effective communicator
  • Learn to set achievable goals in line with personal values
  • Discover how to "feel the part", "look the part", "sound the part" and "become the part"
  • Be able to recognise and deal with difficult behaviours in other people
COURSE OUTLINE
Lesson 1 - Me, We – Making Your Mark 
  • Understanding Self-Confidence
  • Understanding Me
  • Understanding Others
  • Reflection
Lesson 2 - How We Behave – Thoughts And Responses 
  • The good, the bad and the ugly
  • Doubt
  • Realistic Concern and Doubt
  • Projecting Self Confidence
  • Reflection
Lesson 3 - Communicating With Confidence 
  • What you say
  • How you say it
  • Listening
  • Reflection
Lesson 4 - Self Confidence – Building It & Rebuilding It 
  • Building on your Strengths
  • Confidence Spoilers
  • Building Confidence – four areas of focus
  • Workplace Challenges to Self Confidence
  • Reflection
Lesson 5 - Mastering Assertiveness – When And How To Use It 
  • Your Rights
  • Getting over saying ‘no’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection
Lesson 6 - We’re All Different – Asserting In A Global World 
  • The cultural dimension of assertiveness and self-confidence
  • Social Media and Self-Confidence
  • Reflection
Lesson 7 - Reflections 
  • Create an Action Plan
  • Accountability = Action

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