PDASC: Assertiveness & Self Confidence Training

This course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.In this course you also learn how to approach difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” use body language effectively, express your views and disagreements positively and more.This course is delivered in partnership with PD Training.

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In this course you will:

• Understand what it means to be assertive and self-confident
• Learn that it's okay to speak up and to stand up for what they believe
• Gain techniques to confidently express opinions & needs
• Learn to say 'no' without being rude or seeming disinterested
• Recognise that you are important and that your opinions are valid and worthy of consideration
• Learn to identify & eliminate negative thinking and self talk
• Become a more effective communicator
• Learn to set achievable goals in line with personal values
• Discover how to "feel the part", "look the part", "sound the part" and "become the part"
• Be able to recognise and deal with difficult behaviours in other people

Lesson 1 - Me, We – Making Your Mark  Understanding Self-Confidence Understanding Me Understanding Others Reflection	Lesson 2 - How We Behave – Thoughts And Responses  The good, the bad and the ugly Doubt Realistic Concern and Doubt Projecting Self Confidence Reflection
Lesson 3 - Communicating With Confidence  What you say How you say it Listening Reflection	Lesson 4 - Self Confidence – Building It & Rebuilding It  Building on your Strengths Confidence Spoilers Building Confidence – four areas of focus Workplace Challenges to Self Confidence Reflection
Lesson 5 - Mastering Assertiveness – When And How To Use It  Your Rights Getting over saying ‘no’ Ways of Saying No Being Assertive Towards your boss Reflection	Lesson 6 - We’re All Different – Asserting In A Global World  The cultural dimension of assertiveness and self-confidence Social Media and Self-Confidence Reflection
Lesson 7 - Reflections  Create an Action Plan Accountability = Action