PDAL: Active Listening

Effective listening requires you to actively be absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was properly received.

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

This class is delivered online over 3 hours.

This course is delivered in partnership with PD Training.

None.

In this course participants will:

• Engage more effectively through active listening
• Understand the difference between ‘hearing’ and ‘listening’
• Learn the techniques to listen proactively
• Increase their awareness of communication behaviours
• Understand how emotions effect their ability to listen
• Learn to paraphrase and restate for clarification
• Be able to manage and encourage constructive collaboration

Effective listening requires you to actively be absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was properly received.   This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.