Code: OLKL1
Length: 1 Day
Overview
Use Microsoft Outlook to effectively manage your email communications.
Delivery format(s)
OBJECTIVES
PREREQUISITES
None.
WHAT YOU’LL LEARN
After completing this course, students will be able to:
- Identify elements of the Outlook environment; use and customize Outlook Today Read, create, and send e-mail messages; reply to, format, and check spelling in messages; forward, delete, and restore messages; work with attachments; and print messages Set delivery options for messages; flag messages; request a read receipt; use and create views for your mail; arrange, sort, and filter messages; use Instant Search to quickly search the current folder; and specify settings for controlling junk e-mail.
- Use Contacts to add, modify, and organize business and personal contacts; use different views to show contact details; customize an electronic business card; manage and use address books; and create contact groups.
- Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
- Use the Calendar to create single and recurring appointments; change and delete appointments; add events and holidays to the Calendar; and change views.
- Use the Calendar to schedule meetings; read and respond to meeting requests; reserve resources; manage meeting responses; and update and cancel meetings.
COURSE OUTLINE
Getting Started with Outlook
Navigate the Outlook Interface
Work with Messages
Access Outlook Help
Formatting Messages
Add Message Recipients
Check Spelling and Grammar
Format Message Content
Working with Attachments and Illustrations
Attach Files and Items
Add Illustrations to Messages
Manage Automatic Message Content
Customising Message Options
Customise Reading Options
Track Messages
Recall and Resend Messages
Organising Messages
Mark Messages
Organise Messages Using Folders
Managing Your Contacts
Create and Edit Contacts
View and Print Contacts
Working with the Calendar
View the Calendar
Create Appointments
Schedule Meetings
Print the Calendar
Working with Tasks and Notes
Create Tasks
Create Notes