OLKL1: Microsoft Outlook - Essentials

None.

After completing this course, students will be able to:

• Identify elements of the Outlook environment; use and customize Outlook Today Read, create, and send e-mail messages; reply to, format, and check spelling in messages; forward, delete, and restore messages; work with attachments; and print messages Set delivery options for messages; flag messages; request a read receipt; use and create views for your mail; arrange, sort, and filter messages; use Instant Search to quickly search the current folder; and specify settings for controlling junk e-mail.
• Use Contacts to add, modify, and organize business and personal contacts; use different views to show contact details; customize an electronic business card; manage and use address books; and create contact groups.
• Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
• Use the Calendar to create single and recurring appointments; change and delete appointments; add events and holidays to the Calendar; and change views.
• Use the Calendar to schedule meetings; read and respond to meeting requests; reserve resources; manage meeting responses; and update and cancel meetings.

Getting Started with Outlook 
 Navigate the Outlook Interface 
 Work with Messages 
 Access Outlook Help 

Formatting Messages 
 Add Message Recipients 
 Check Spelling and Grammar 
 Format Message Content 

Working with Attachments and Illustrations 
 Attach Files and Items 
 Add Illustrations to Messages 
 Manage Automatic Message Content 

Customising Message Options 
 Customise Reading Options 
 Track Messages 
 Recall and Resend Messages 
 
Organising Messages 
 Mark Messages 
 Organise Messages Using Folders 

Managing Your Contacts 
 Create and Edit Contacts 
 View and Print Contacts 

Working with the Calendar 
 View the Calendar 
 Create Appointments 
 Schedule Meetings 
 Print the Calendar 

Working with Tasks and Notes 
 Create Tasks 
 Create Notes