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NSXTO: Troubleshooting and Operations

This hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.4 environment. In this course, you are introduced to several operational, management, and troubleshooting tools. You will be presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process.
  • An understanding of Layers 2 through 3 networking protocols, as well as switching and routing methodology
  • An understanding of Layers 4 through 7 network services
  • An understanding of the concepts presented in the VMware NSX: Install, Configure, Manage course (3628) or the VMware NSX for Internetworking Experts Fast Track course, (3258) or equivalent networking and vSphere experience
  • VCP6-NV certification is recommended but not required
  • Establish and apply a structured approach and methodology for troubleshooting
  • Explain the native NSX tools, VMware vRealize® Suite tools, and partner tools that are useful for monitoring, troubleshooting, and operations
  • Explain the NSX infrastructure components and the communications between them
  • Identify, analyze, and troubleshoot problems related to the NSX management, control, and data planes
  • Identify, analyze and troubleshoot problems related to NSX logical switching, logical routing, and VMware NSX® Edge™ services
  • Identify, analyze, and troubleshoot network security problems related to the NSX distributed firewall and the NSX Edge firewall


Course Introduction 
Course objectives 
Resources and references 
Learning paths and certifications

Troubleshooting Methodology 
Develop a structured troubleshooting approach
Differentiate between symptoms and root causes
Identify and isolate problems residing in various areas
Apply an appropriate methodology and procedure to troubleshooting

NSX Troubleshooting and Operational Tools 
Discuss NSX operational requirements 
Use the native NSX tools (such as the central CLI, NSX dashboard, Application Rule Manager, and more) to solve various types of problems 
Use vRealize Network Insight to identify and analyze problems 
Use vRealize Log Insight Content Pack for NSX in troubleshooting and operations

Troubleshooting and Operating NSX Infrastructure 
Explain the NSX infrastructure and component communications 
Troubleshoot NSX Manager and the management plane 
Troubleshoot NSX Controller and the control plane 
Troubleshoot problems in host preparation

Troubleshooting and Operating NSX Logical Switches 
Explain VXLAN and logical switching components 
Verify the VXLAN and logical switch configuration and status 
Identify and troubleshoot common layer 2 configuration errors
Use the GUI, the CLI, packet capture, traceflow, and other tools to troubleshoot various logical switching problems

Troubleshooting and Operating NSX Logical Routers 
Describe the NSX logical routing architecture 
Explain routing components, functions, and communications 
Verify logical router configuration settings 
Use packet capture on routers and perform packet walk 
Use the GUI, the CLI, traceflow, and other tools to troubleshoot various logical routing problems

Troubleshooting and Operating NSX Edge Services 
Verify edge services (such as DHCP and DNS) configuration settings and operational status 
Troubleshoot various types of VPN services (SSL VPN-Plus, L2 VPN, and IPsec VPN) 
Verify the configuration and status of logical load balancers 
Troubleshoot common load-balancing and high availability scenarios

Troubleshooting and Operating NSX Security Services 
Discuss the NSX distributed firewall architecture, components, communication channels, and features 
Use the CLI and other tools to troubleshoot the configuration and operations of the NSX distributed firewall and the NSX Edge firewall 
Explain and troubleshoot the Service Composer components and architecture 
Troubleshoot common problems related to Identity Firewall 
Examine Guest Introspection architecture, components, services, and operations 
Verify Guest Introspection deployment configuration and functions, and troubleshoot common problems

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