Code: A+
Length: 5 Days
Certifications
CompTIA A+ 2019Overview
Prepare for the CompTIA A+ certification.
Delivery format(s)
OBJECTIVES
PREREQUISITES
- End-user skills with Windows-based PCs
- Basic knowledge of computing concepts
WHAT YOU’LL LEARN
- Prepare for the latest A+ certification exams (CompTIA A Plus Certification Prep)
- Fundamentals of computer technology
- Install and configure PC operating systems
- Configure common features for Android and Apple iOS mobile operating systems
- PC components
- Preventative maintenance
- Operating system technologies
- Communicate with customers in a professional manner
- Computer hardware and peripherals
- Network connections
- Laptop and portable computing device components
- Support printers and scanners
- Secure PCs
WHO SHOULD ATTEND
CompTIA A+ certification is aimed at IT professionals with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst.
COURSE OUTLINE
1. Troubleshooting
- Troubleshooting theory
- Safety
2. Motherboards and CPUs
- Motherboards
- CPUs
3. Computer Power Supplies
- Power supply connectors
- Power supply installation
- Power supply troubleshooting
4. Memory
- Read-only memory
- Random access memory
5. Computer Expansion
- Expansion interfaces
- Expansion card installation
- Connectors and cables
6. Physical Storage
- Disk drives
- Redundant array of independent disks (RAID)
- Optical drives
- Other storage methods
7. Input-Output Devices
- Input devices
- Output devices
- Dual input-output devices
8. Display Devices
- Display types
- Display installation
- Display troubleshooting
9. Operating Systems
- Windows versions and features
- Windows installation and upgrades
- Non-Windows operating systems
10. Windows Management
- Operating system features and tools
- Control Panel utilities
- Command-line tools
- Troubleshooting
11. Network Basics
- Classifying networks
- Network devices
- Internet connections
12. Network Cables and Connectors
- Twisted-pair connections
- Coaxial connections
- Optical media
13. Network Protocols
- TCP/IP settings
- Transport protocols
- Application protocols
14. Wireless Networking
- Wi-Fi standards
- Wireless encryption
15. Windows Networking
- Sharing and security
- Network connections
- Connection troubleshooting
16. Virtualization and Cloud Computing
- Virtualization
- Cloud computing
17. Mobile Devices
- Mobile device types
- Mobile device connectivity
- Mobile device troubleshooting
18. Security Basics
- Security threats ###li
19. Securing Devices and Data
- Workstation security
- Mobile device security
- Security troubleshooting
20. SOHO Network Configuration
- SOHO router features
- Network security
21. Printers and Multifunction Print Devices
- Printer technologies
- Printer installation
- Printer maintenance
- Printer troubleshooting
22. Custom Computers
- Custom computer considerations
23. Operational Procedures
- Environment
- Safety
- Content and privacy
- Professionalism