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PDL: Leadership Development

Guaranteed to Run Scheduled Fully Booked
Aug 2021
Nov 2021
Code: PDL
Length: 2 Days

Through patience, persistence and hard work, anyone can become a highly effective leader. The responsibility is on you to implement the strategies taught in this course and to identify and correct changes in certain behaviours which may be quite difficult. The skills required to be a great team player are not always the same skills required to effectively lead the team.

Delivery format(s)
This Leadership course provides those currently in leadership positions, or those new to a leadership role, with the insight, awareness and techniques to lead more effectively. Great leaders set the pace for their team and have an impact on organisational culture and staff morale through their actions.

In this dynamic, 2-day professional development program, you'll learn crucial skills like creating and communicating a vision, using appropriate body language, giving formal and informal feedback, using the art of persuasion, creative problem solving and decision making, encouraging personal and professional growth and much more.

This course is delivered in partnership with PD Training.




Leadership Training - Day 1

  • Understand the role of a leader, their traits, how are they different to a manager
  • Look beyond the common leadership stereotypes
  • Learn how your personality traits interact with your leadership styles
  • Understand what Leading with Emotional Intelligence (EI) is and choosing the best approach
  • Understand and Apply Situational Leadership
  • Understand and apply the 5 practices of exemplary leadership
  • Increase the performance of your team through developing team spirit

Leadership Training - Day 2

  • Get the most out of your team by understanding the generational differences
  • Influence with passion and empower others to act by using rapport building techniques
  • Use creative problem-solving & decision-making methods
  • Improve your coaching and mentoring skills
  • Give feedback to inspire greater performance with engagement and buy-in
  • Identify and apply strategies to manage underperforming members of the team
Lesson 1- Getting Started 
  • Welcome
  • Expectations
  • Leading, Managing and Coaching
  • Defining Leadership and Influence
  • Characteristics of a Leader
  • Core Leadership Theories
  • Learning the Foundations of Leadership
  • Reflection
Lesson 2 - Your Personality Style and Leadership 
  • LDP Review
  • Personal Style Markers
  • Leading Dimensions
  • Reflection
Lesson 3 - Leading with Emotional Intelligence 
  • Choosing the Best Leadership Approach
  • Reflection
Lesson 4 - The Evolution of Leadership
  • Situational Leadership
  • Reflection
Lesson 5 - Kouzes & Posner's Leadership Challenge Model 
  • An Introduction to Kouzes and Posner
  • Model the way
  • Inspire a Shared Vision
  • Challenge the Process
  • Enabling Others to Act
  • The Importance of Trust
  • Encouraging the Heart
  • Reflection
Lesson 6 - Encouraging Teamwork 
  • The Five Dysfunctions of a Team
  • How Successful Teams are Built to Last
  • Reflection
Lesson 7 - Understanding the Generations 
  • An Introduction to Generations
  • Tips to Overcome Generational Differences
  • Reflection
Lesson 8 - Influencing Skills 
  • The Art of Persuasion
  • The Principles of Influence
  • Influencing by Building Rapport
  • Bridging the Gap
  • Reflection
Lesson 9 -  Problem Solving and Decision Making 
  • Define the Terms
  • Four Step Problem Solving Process
  • Defining the Problem
  • Reflection
Lesson 10 - Coaching and Mentoring 
  • Coaching
  • Mentoring
  • Introducing the G.R.O.W. Model
  • Benefits of Setting Goals
  • Setting SMART Goals
  • Reflection
Lesson 11 - Feedback 
  • Four Key Areas
  • Types of Feedback
  • Feedback Delivery Tools
  • Feedback Using the SBI model
  • Seeking Feedback
  • Bringing it all together
  • Reflection
Lesson 12 - Managing Performance 
  • Common Performance Issues
  • How to Manage Underperformance
  • The ‘formal steps’ checklist
  • Underperformance Meeting Plan
  • Reflection
Lesson 13 - Reflections 
  • Recommended Reading List

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