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PDHEM: Highly Effective Management

Guaranteed to Run Scheduled Fully Booked
Location
Auckland
Wellington
Oct 2020
6
Nov 2020
3
Dec 2020
9
Code: PDHEM
Length: 2 Days
Overview

This Highly Effective Management Training Course will focus on management challenges and offer managers opportunities to develop key skills that can be put into practice on a daily basis.

Delivery format(s)
On-Site
On-Site
Classroom
Classroom
OBJECTIVES
All managers need a framework in which to operate. Managers need to know the most effective techniques for guiding teams, mentoring individuals, and validating the results. Without solid methods, managers will revert back to using a one-size-fits-all approach to management that may impact on employee morale, productivity and retention.

This Highly Effective Management Training Course will focus on management challenges and offer managers opportunities to develop key skills that can be put into practice on a daily basis.

This course is delivered in partnership with PD Training.

PREREQUISITES

None.

WHAT YOU’LL LEARN
  • Define 'management'
  • Explain the Ethics & Social Responsibility of Management
  • Manage business information
  • Explore managerial decision making
  • Define control processes (what, why, how)
  • Master Organisational Strategy & how to create a sustainable, competitive advantage
  • Foster innovation & change in the workplace
  • Explore organisational design & structures
  • Leverage organisational strategies to facilitate change
  • Create structures & processes to manage teams
  • Gain insight into organisational motivation & leadership
  • Implement motivation & leadership strategies
COURSE OUTLINE
Lesson 1 - Introduction to Management 
  • What is Management?
  • What do Managers do?
  • What does it take to be a Manager?
  • Why does management matter?
Lesson 2 - Ethics and Social Responsibility 
  • What is ethical workplace behaviour?
  • What is unethical workplace behaviour?
  • How to make ethical decisions
  • What is social responsibility?
Lesson 3 - Managing Information 
  • Why information matters
  • Strategic importance of information
  • Characteristics and costs of useful Information
  • Getting and sharing Information
Lesson 4 - Decision-Making 
  • What is rational decision-making?
  • Steps to rational decision-making
  • Limits to rational decision-making
  • Improving decision-making
Lesson 5 - Control 
  • Basics of control
  • The control process
  • Is control necessary or possible?
  • How and what to control
  • Control methods
Lesson 6 - Organisational Strategy 
  • Basics of Organisational Strategy
  • Sustainable competitive advantage
  • Strategy-making process
  • Corporate, industry, firm level strategies
Lesson 7 - Innovation and Change 
  • Organisational innovation
  • Why innovation matters
  • Managing innovation
  • Organisational change
  • Why change occurs and why it matters
  • Principles of Managing change
Lesson 8 - Organisational Structures and Process 
  • Departmentalisation
  • Organisational authority
  • Job design
  • Designing organisational process
Lesson 9 - Managing Teams 
  • Kinds of teams
  • The good and the bad of using teams
  • Work team characteristics
  • Enhancing work team effectiveness
Lesson 10 - Motivation and Leadership 
  • Basics of motivation
  • Equity theory
  • Expectancy theory
  • What is leadership?
  • Situational leadership
  • Strategic leadership

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