PDFHR: Foundation Skills for New HR Officers

The PD Training Foundation Skills for New HR Officers Training is designed for HR Officers and new managers. It develops a set of practical techniques for core HR functions including interviewing, orientation, safety, harassment, discrimination, violence, discipline, staff development and termination.This practical, hands-on course was designed for staff who want to develop real world human resource skills as line managers, administrators or human resource officers and covers key skills like discovering the best way to interview, creating an orientation process, workplace health and safety planning and awareness, staff development planning and cost control and more.This course is delivered in partnership with PD Training.

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In this course participants will learn the following:

• Explore the range of Human Resource activities and responsibilities
• Define human resource terms & subject matter
• Effectively recruit, interview & retain employees
• Follow up with a new employee in a structured manner
• Become an advocate for employee health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline & termination
• Evaluate strengths & opportunities for human resources in the workplace
• Identify three areas for further human resources development as part of a personal action plan

An organisation’s staff is its most valuable asset, and human resources skills are vital to organisational success. This Foundation Skills for New HR Officers course covers the complete lifecycle of HR responsibilities and processes including recruitment, staff retention, employee annual review and feedback, workplace health and safety, staff development, employee discipline and staff termination.

Whether you are a new HR Officer, or you are responsible as a manager for HR functions, this course will help you understand how much of that role is really about managing people, as well as important aspects of legislation, policy and procedures.

Lesson 1 -  Getting Started  Icebreaker Housekeeping Items The Parking Lot Workshop Objectives	Lesson 2 -  Human Resources Today  What is Human Resources Today? Key Factors Influencing Human Resources Today Growth in Human Resources
Lesson 3 - Recruiting and Interviewing  The Job Selection Process Get Good at Interviewing Interviewing Fairly	Lesson 4 - Retention and Orientation  Starting Off on the Right Track Creating an Engaging Program Using an Orientation List
Lesson 5 - Following up with New Employees  Checking in Following up Designing the Follow-up Schedule	Lesson 6 - Workplace Health and Safety  Understanding your role and Responsibilities Understanding Local and Industry Specific Rules Training for Managers
Lesson 7 - Workplace Bullying, Harassment, and Violence  Definitions Costs to the Organisation The Manager’s Role An Employer’s Responsibility	Lesson 8 - Workplace Wellness  Wellness Behaviors Wellness Trends The Case for Wellness
Lesson 9 - Providing Feedback to Employees  Feedback Model The Feedback Sandwich Encouraging Growth and Development	Lesson 10 - Disciplining Employees  The General Discipline Process The Progressive Discipline Process Having Discipline Meetings Following Up
Lesson 11 - Terminating Employees  Documenting Events Making the Decision Communicating the Decision	Lesson 12 - Wrapping Up  Documenting Events