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Professional Development
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PDPSDM: Problem Solving and Decision Making Training

Professional Development, Personal Development
Code: PDPSDM

$1,390.00 excl GST

Length: 2 Days

Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this class, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more.

Delivery Format:

PDPTS: Professional Telephone Skills

Professional Development, Business Communication
Code: PDPTS

$695.00 excl GST

Length: 1 Day

This course will provide your staff with the awareness and skills they need to handle phone calls with a higher level of professionalism. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

Delivery Format:

PDSM: Stress Management

Professional Development, Personal Development
Code: PDSM

$695.00 excl GST

Length: 1 Day

This workshop teaches participants how to slow down and apply techniques like the three-option method for addressing any stressful situation (Altering, Avoiding and Accepting), as well as providing a toolbox of personal skills, including using routines, relaxation techniques, the use of planning and lists, implementing a stress log system and more.

Delivery Format:

PDTB: Team Building

Team Building
Code: PDTB

$695.00 excl GST

Length: 1 Day

This Team Leadership course will help arm Team Leaders with the skills to create and maintain successful teams.

Delivery Format:

PDWD: Workplace Diversity Training

Professional Development, Team Building
Code: PDWD

$695.00 excl GST

Length: 1 Day

Learn to understand diversity and to be able to include cultural diversity as part of the work-place culture.

Delivery Format:

PDBWM: Business Writing Essentials for the Modern Workplace

Professional Development, Business Communication
Code: PDBWM

$695.00 excl GST

Length: 1 Day

This workshop is focused on creating well written business documents. The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your business writing.

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