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PDPTS: Professional Telephone Skills

Professional Development, Business Communication
Code: PDPTS

$695.00 excl GST

Length: 1 Day

This course will provide your staff with the awareness and skills they need to handle phone calls with a higher level of professionalism. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

Delivery Format:

PDSM: Stress Management

Professional Development, Personal Development
Code: PDSM

$695.00 excl GST

Length: 1 Day

This workshop teaches participants how to slow down and apply techniques like the three-option method for addressing any stressful situation (Altering, Avoiding and Accepting), as well as providing a toolbox of personal skills, including using routines, relaxation techniques, the use of planning and lists, implementing a stress log system and more.

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PDTB: Team Building

Team Building
Code: PDTB

$695.00 excl GST

Length: 1 Day

This Team Leadership course will help arm Team Leaders with the skills to create and maintain successful teams.

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PDWD: Workplace Diversity Training

Professional Development, Team Building
Code: PDWD

$695.00 excl GST

Length: 1 Day

Learn to understand diversity and to be able to include cultural diversity as part of the work-place culture.

Delivery Format:

RH403: Red Hat Satellite 6 Administration

Red Hat Enterprise
Code: RH403

$4,900.00 excl GST

Length: 4 Days

Learn how to configure Red Hat Satellite 6 to deploy and manage Red Hat Enterprise Linux systems and software.

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EXLBP: Best Practices for Microsoft Excel

Microsoft Excel
Code: EXLBP

$495.00 excl GST

Length: 1 Day

Planning carefully, thinking ahead and setting up worksheets and workbooks in a standard and conventional way will lead to robust and scalable spreadsheets.

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ABA: Agile Business Analysis

Agile and Scrum, Process and Frameworks
Code: ABA

$1,750.00 excl GST

Length: 2 Days

If you’re a Business Analyst working in Agile projects, our Agile Business Analyst course will help you understand how to operate in an Agile environment so that you’re better equipped to deliver value to your organisation. You will learn how to build the right products, for the right customers, at the right time while reducing waste.

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ILL2: Adobe Illustrator 2020

Desktop Publishing, Illustrator
Code: ILL2

$595.00 excl GST

Length: 1 Day

Use Adobe Illustrator to create complex illustrations, format illustrations and type, and prepare documents for print and web.

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GAP: Working with Google Apps

Google End-User classes
Code: GAP

$395.00 excl GST

Length: 1 Day

This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who have a basic knowledge of office-productivity applications and who want to be able to use Google Apps to create, manage, store, and share various types of files for personal or professional use

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BBCFP: Better Business Cases Foundation with Practitioner

PRINCE2®
Code: BBCFP

$3,300.00 excl GST

Length: 5 Days

Better Business Cases (TM) is a systematic and objective approach to all stages of the business case development process that sits alongside, and complements, HM Treasury's Green Book guidance.

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PM1: Introduction to Project Management

PMBOK and Microsoft Project, Project Management
Code: PM1

$695.00 excl GST

Length: 1 Day

Practice using the tools and techniques of formal project management.

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CMFP: APMG International Change Management™ Foundation with Practitioner

Change Management, Project Management
Code: CMFP

$3,300.00 excl GST

Length: 5 Days

The APMG International Change Management Certification has been developed by the APM Group in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers.

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PMBOK: Project Management Essentials

PMBOK and Microsoft Project, Project Management
Code: PMBOK

$1,390.00 excl GST

Length: 2 Days

By the end of this course, you should have gained a good understanding and experience of the core competencies that make a successful project manager.

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SBA: The Senior Business Analyst

Business Analysis
Code: SBA

$1,890.00 excl GST

Length: 3 Days

This Senior Business Analyst course provides you with the skills, tools, techniques, tips and tricks to handle these often intangible issues and sets you well on your way to becoming a Senior BA.

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SDA: SDI Service Desk Analyst

Unassigned Categories
Code: SDA

$3,500.00 excl GST

Length: 3 Days

The essential skills and knowledge for delivering customer service and support excellence. *COURSE ONLY - EXAMS ARE NOT INCLUDED IN THE PRICE OF THE COURSE

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SDM: SDI - Service Desk Manager

Unassigned Categories
Code: SDM

$3,500.00 excl GST

Length: 4 Days

Cultivate exemplary service desk management skills.

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ACSL3: Microsoft Access - Creating Complex Databases

Access
Code: ACSL3

$495.00 excl GST

Length: 1 Day

Create complex Access databases by structuring existing data, writing advanced queries, making use of forms & reports, & performing database maintenance.

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PJ: Microsoft Project

Project Management, Project
Code: PJ

$1,390.00 excl GST

Length: 2 Days

Learn skills necessary to develop, implement and manage a project plan.

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MPUB: Microsoft Publisher

Presentation & Graphics
Code: MPUB

$495.00 excl GST

Length: 1 Day

With a user-friendly interface, Publisher makes it easy to create and edit publications.

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DO280 - Openshift Administration Course

OpenShift
Code: DO280

$3,675.00 excl GST

Length: 3 Days

Red Hat OpenShift Administration I (DO280) enables system administrators, architects, and developers to acquire the skills they need to administer Red Hat® OpenShift Container Platform.

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10987: Performance Tuning and Optimizing SQL Databases

SQL Server
Code: 10987

$2,850.00 excl GST

Length: 4 Days

This four-day instructor-led course provides students who manage and maintain SQL Server databases with the knowledge and skills to performance tune and optimize their databases.

Delivery Format:
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