OSA3: ITIL® Capability: Operational Support & Analysis (OSA) v3
ITIL v3 Intermediate, ITIL - IT Service Management, ITIL Intermediate
Code: OSA3
$4,050.00
excl GST
Length: 5 Days
Gain practical experience planning and executing processes within ITIL® operational support and analysis.
Delivery Format:
RCV3: ITIL® Capability: Release, Control & Validation (RCV) v3
ITIL v3 Intermediate, ITIL - IT Service Management, ITIL Intermediate
Code: RCV3
$4,050.00
excl GST
Length: 5 Days
Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.
Delivery Format:
TW: Technical Writing
Business Communication
Code: TW
$1,390.00
excl GST
Length: 2 Days
Learn skills and techniques to create professional technical documents.
Delivery Format:
PPO3: ITIL® Capability: Planning, Protection & Optimisation (PPO) v3
ITIL v3 Intermediate, ITIL Intermediate
Code: PPO3
$4,050.00
excl GST
Length: 5 Days
Delivery Format:
SOA3: ITIL® Capability: Service, Offerings & Agreements (SOA) v3
ITIL v3 Intermediate, ITIL Intermediate
Code: SOA3
$4,050.00
excl GST
Length: 5 Days
Gain practical experience planning and executing processes within ITIL® service offerings and agreements.
Delivery Format:
MAL: Managing Across the Lifecycle
ITIL® Expert Certification
Code: MAL
$4,995.00
excl GST
Length: 5 Days
Gain the skills to manage the planning and implementation of IT Service Management and prepare for ITIL® Expert certification.
Delivery Format:
EXLL1: Microsoft Excel - The Essentials
Microsoft Excel
Code: EXLL1
$410.00
excl GST
Length: 1 Day
Learn the fundamentals of Microsoft Excel.
Delivery Format:
EXLL2: Microsoft Excel - Managing Data and Large Workbooks
Microsoft Excel
Code: EXLL2
$410.00
excl GST
Length: 1 Day
Learn how to create advanced formulas and analyse data.
Delivery Format:
EXLL3: Microsoft Excel - Data Analysis and Reporting
Microsoft Excel
Code: EXLL3
$410.00
excl GST
Length: 1 Day
Learn to perform advanced data analysis, collaborate and automate workbook functionality.
Delivery Format: