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TTT:Train the Trainer

Professional Development, Training, Facilitation and Presentation
Code: TTT

$1,390.00 excl GST

Length: 2 Days

This course is designed for workplaces that need professional trainers who who can develop and deliver professional and engaging presentations.

Delivery Format:

TW: Technical Writing

Professional Development, Business Communication
Code: TW

$1,390.00 excl GST

Length: 2 Days

Learn skills and techniques to create professional technical documents.

Delivery Format:

PDTM: Time Management

Professional Development, Personal Development
Code: PDTM

$695.00 excl GST

Length: 1 Day

This dynamic Time Management course will provide you with techniques and methods to become more productive and to manage your time more effectively.

Delivery Format:

PDASEA: Advanced Skills for Elite Personal and Executive Assistants

Professional Development, Administration
Code: PDASEA

$695.00 excl GST

Length: 1 Day

During this course, participants engage in learning the theories and practice the duties of a high-level administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.

Delivery Format:

PDST: Sales Training

Professional Development, Sales Training
Code: PDST

$695.00 excl GST

Length: 1 Day

This Sales Training course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.

Delivery Format:

PDCST: Customer Service Training

Professional Development, Customer Service
Code: PDCST

$695.00 excl GST

Length: 1 Day

In order to create higher levels of customer satisfaction, you need to go beyond delivering a "good" customer service and exceed your customers’ expectations with "exceptional" service.

Delivery Format:

PDASC: Assertiveness & Self Confidence Training

Professional Development, Personal Development
Code: PDASC

$695.00 excl GST

Length: 1 Day

This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.

Delivery Format:

PDMT: Minute-taking

Professional Development, Administration
Code: PDMT

$695.00 excl GST

Length: 1 Day

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

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PDPS: Public Speaking

Professional Development, Training, Facilitation and Presentation
Code: PDPS

$695.00 excl GST

Length: 1 Day

This course will prepare you for delivering presentations by teaching skills like how to overcome nervousness, how to boost your confidence, how to read your audience, using icebreakers, how to best interact with questions or interruptions and much more.

Delivery Format:

PDFS: Facilitation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDFS

$695.00 excl GST

Length: 1 Day

This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

Delivery Format:

PDPRS: Presentation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDPRS

$1,390.00 excl GST

Length: 2 Days

This course will teach you how to prepare quickly, utilise the best method for delivering your message, and maintain audience interest at all times.

Delivery Format:

PDCS: Communication Skills

Professional Development, Business Communication
Code: PDCS

$695.00 excl GST

Length: 1 Day

Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.

Delivery Format:

PDFSPA: Foundation Skills for Elite Personal and Executive Assistants

Professional Development, Administration
Code: PDFSPA

$695.00 excl GST

Length: 1 Day

In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

Delivery Format:

PDNS: Negotiation Skills

Professional Development, Personal Development
Code: PDNS

$695.00 excl GST

Length: 1 Day

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon future courses of action, or bargain for individual or collective advantage.

Delivery Format:

PDMDC: Managing Difficult Conversations

Professional Development, Business Communication
Code: PDMDC

$695.00 excl GST

Length: 1 Day

Managing Difficult Conversations requires specialised knowledge and skill development because they can be challenging to handle without this support. During this training course, participants are taught how to develop an understanding of where, when, why and how to conduct difficult conversations.

Delivery Format:

PDL: Leadership and Influence

Professional Development, Personal Development
Code: PDL

$1,390.00 excl GST

Length: 2 Days

Through patience, persistence and hard work, anyone can become a highly effective leader. The responsibility is on you to implement the strategies taught in this course and to identify and correct changes in certain behaviours which may be quite difficult. The skills required to be a great team player are not always the same skills required to effectively lead the team.

Delivery Format:

PD5SCI: 5S Continuous Improvement

Process and Frameworks, Professional Development, Continuous Improvement
Code: PD5SCI

$750.00 excl GST

Length: 0.5 Day

Learn to reduce waste through a systematic application of 5S principles – Sort, Set in Order, Shine, Standardize, and Sustain. This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner, safer work environment.

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PDBE: Business Ethics

Professional Development, Team Building
Code: PDBE

$695.00 excl GST

Length: 1 Day

This course will pose a series of questions that will form the basis of a practical ethical framework.

Delivery Format:

PDBET: Business Etiquette

Professional Development, Business Communication
Code: PDBET

$695.00 excl GST

Length: 1 Day

Traditional organisational structures and business communication is always evolving, however proper etiquette and professionalism are still important, both within the business and with external clients.

Delivery Format:

PDCM: Change Management

Process and Frameworks, Professional Development, Continuous Improvement
Code: PDCM

$695.00 excl GST

Length: 1 Day

This workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Delivery Format:

PDC&M: Coaching and Mentoring

Professional Development, Training, Facilitation and Presentation
Code: PDC&M

$695.00 excl GST

Length: 1 Day

Coaching and mentoring programs can create a strong competitive advantage. They provide continuous learning and develop people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - people - for the long-term benefit of the organisation.

Delivery Format:

PDCPS: Creative Problem Solving

Professional Development, Business Communication
Code: PDCPS

$695.00 excl GST

Length: 1 Day

This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Creativity can be learned and fostered as a professional skill, and can provide individual inspiration as well as being a useful team building tool.

Delivery Format:

PDCT: Critical Thinking

Professional Development, Personal Development
Code: PDCT

$1,390.00 excl GST

Length: 2 Days

In this course by PD Training New Zealand, you will get hands-on experience with a wide range of practical tools (including the Watson-Glaser® Critical Thinking II Development Report) to help you make critical thinking an indispensable part of your skill set and management style. You will learn things about yourself that you didn't know and make internal, personal discoveries that can literally change the way you think about and approach your life.

Delivery Format:

PDDDP: Dealing With Difficult People in the Workplace

Professional Development, Personal Development
Code: PDDDP

$695.00 excl GST

Length: 1 Day

Learn how to approach difficult people and how to understand and influence them, so that a successful resolution can be achieved without negativity and emotional damage.

Delivery Format:

PDDCC: Delivering Constructive Criticism

Professional Development, Personal Development
Code: PDDCC

$695.00 excl GST

Length: 1 Day

Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.

Delivery Format:

PDEE: Email Etiquette

Professional Development, Business Communication
Code: PDEE

$695.00 excl GST

Length: 1 Day

Learn skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.

Delivery Format:

PDEI: Emotional Intelligence

Professional Development, Business Communication
Code: PDEI

$695.00 excl GST

Length: 1 Day

This course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

Delivery Format:

PDGS: Goal Setting and Managing for Outcomes

Professional Development, Personal Development
Code: PDGS

$695.00 excl GST

Length: 1 Day

During this training course, participants learn to overcome procrastination, develop accurate goal setting skills, manage time effectively, self-motivated, and accomplish important tasks. These skills translate into increased satisfaction in one's professional and personal life.

Delivery Format:

PDHEM: Highly Effective Management

Professional Development, Personal Development
Code: PDHEM

$1,390.00 excl GST

Length: 2 Days

This Highly Effective Management Training Course will focus on management challenges and offer managers opportunities to develop key skills that can be put into practice on a daily basis.

Delivery Format:

PDPTS: Professional Telephone Skills

Professional Development, Business Communication
Code: PDPTS

$695.00 excl GST

Length: 1 Day

This course will provide your staff with the awareness and skills they need to handle phone calls with a higher level of professionalism. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

Delivery Format:

PDSM: Stress Management

Professional Development, Personal Development
Code: PDSM

$695.00 excl GST

Length: 1 Day

This workshop teaches participants how to slow down and apply techniques like the three-option method for addressing any stressful situation (Altering, Avoiding and Accepting), as well as providing a toolbox of personal skills, including using routines, relaxation techniques, the use of planning and lists, implementing a stress log system and more.

Delivery Format:

PDTB: Team Building

Professional Development, Team Building
Code: PDTB

$695.00 excl GST

Length: 1 Day

This Team Leadership course will help arm Team Leaders with the skills to create and maintain successful teams.

Delivery Format:

PDWD: Workplace Diversity Training

Professional Development, Team Building
Code: PDWD

$695.00 excl GST

Length: 1 Day

Learn to understand diversity and to be able to include cultural diversity as part of the work-place culture.

Delivery Format:

PDBWE: Business Writing Essentials

Professional Development, Business Communication
Code: PDBWE

$695.00 excl GST

Length: 1 Day

The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your writing.

Delivery Format:

KBL: Leadership - Effective Communication and Delegation

Professional Development, Leadership
Code: KBL

$590.00 excl GST

Length: 1 Day

Effective leadership is critical for success. Lead and motivate your team for success through coaching and courageous conversations. Supervise and delegate work to staff effectively.

Delivery Format:

KBHIP: Health Information Privacy

Professional Development, Privacy Law and Health Law
Code: KBHIP

$380.00 excl GST

Length: 0.5 Day

Protect your patients’ health information. Comply with the Health Information Privacy Code 1994. Improve the way you collect, use and store your clients’ health information.

Delivery Format:

KBPCR: Patient Code of Rights

Professional Development, Privacy Law and Health Law
Code: KBPCR

$380.00 excl GST

Length: 0.5 Day

Protect your patients’ rights. Find out how to comply with the Code of Health and Disability Services Consumers’ Rights and manage complaints.

Delivery Format:

KBAHR: Advanced Human Resources

Employment Law and Human Resources, Professional Development
Code: KBAHR

$990.00 excl GST

Length: 2 Days

Improve productivity and staff engagement. Find out how to manage diversity, flexible working arrangements and employee wellbeing.

Delivery Format:

KBPC: Creating Positive Culture and Managing Conflict

Employment Law and Human Resources, Professional Development
Code: KBPC

$590.00 excl GST

Length: 1 Day

Improve staff performance by changing your workplace culture. Discover skills and strategies to identify and manage conflict, bullying and harassment.

Delivery Format:

KBEHR: Essential Human Resources

Employment Law and Human Resources, Professional Development
Code: KBEHR

$990.00 excl GST

Length: 2 Days

If you have HR responsibilities, this is your essential guide to lawfully managing people. Learn how to effectively recruit and train staff, manage performance, and terminate employment.

Delivery Format:

KBIFW: Improving Flexible Working

Employment Law and Human Resources, Professional Development
Code: KBIFW

$380.00 excl GST

Length: 0.5 Day

Flexible working arrangements can enhance productivity. Improve the way you manage flexible working arrangements, including part time, job sharing, and remote work.

Delivery Format:

KBMC: Managing Conflict, Bullying and Harassment

Employment Law and Human Resources, Professional Development
Code: KBMC

$590.00 excl GST

Length: 1 Day

Identify conflict before it escalates to bullying and harassment, which are major problems in New Zealand. Manage complaints of bullying and harassment effectively.

Delivery Format:

KBMS: Managing Stress, Sick Leave & Medical Incapacity

Employment Law and Human Resources, Professional Development
Code: KBMS

$590.00 excl GST

Length: 1 Day

Discover how to manage stress. Improve your processes around sick leave and reduce absenteeism. Find out how to manage long-term sick leave, and when to consider termination for medical incapacity.

Delivery Format:

KBPM: Performance Management & Disciplinary Issues

Employment Law and Human Resources, Professional Development
Code: KBPM

$590.00 excl GST

Length: 1 Day

Be confident in managing staff misconduct and poor performance. Reduce the risk of personal grievance action. Lawfully manage performance and disciplinary issues.

Delivery Format:

KBHRT: Staying ahead of HR Trends

Employment Law and Human Resources, Professional Development
Code: KBHRT

$590.00 excl GST

Length: 1 Day

Find out how to effectively manage current HR trends for productivity. Discover how to manage challenges of flexible working arrangements, greater technology and diversity.

Delivery Format:

KBUB: Unconscious Bias

Employment Law and Human Resources, Professional Development
Code: KBUB

$380.00 excl GST

Length: 0.5 Day

Identify your personal unconscious biases that can affect leadership effectiveness and decision making. Manage unconscious biases in the recruitment and selection processes.

Delivery Format:

TM1: Time Management for Managing Projects & Complex Tasks

Professional Development, Personal Development
Code: TM1

$695.00 excl GST

Length: 1 Day

Time Management for Managing Projects and Complex Tasks course will help you learn how to manage and maximise your time. It will also guide participants how to use different applications and modern tools to track your time.

Delivery Format:
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