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Professional Development
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PDAL: Active Listening

Professional Development, Business Communication
Code: PDAL

$525.00 excl GST

Length: 3 Hours

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

Delivery Format:

PDASC: Assertiveness & Self Confidence Training

Professional Development, Personal Development
Code: PDASC

$695.00 excl GST

Length: 1 Day

This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn to enhance and develop techniques to communicate politely and assertively without being pushy.

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PDBET: Business Etiquette

Professional Development, Business Communication
Code: PDBET

$695.00 excl GST

Length: 1 Day

Traditional organisational structures and business communication is always evolving, however proper etiquette and professionalism are still important, both within the business and with external clients.

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PDBWE: Business Writing Essentials

Professional Development, Business Communication
Code: PDBWE

$695.00 excl GST

Length: 1 Day

The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your writing.

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PDBWM: Business Writing for the Modern Workplace

Professional Development, Business Communication
Code: PDBWM

$695.00 excl GST

Length: 1 Day

Business Writing for the Modern Workplace course is ideal for reviewing the basics and learning the latest in modern writing techniques.‚Äč

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PDC&M: Coaching and Mentoring

Professional Development, Training, Facilitation and Presentation
Code: PDC&M

$695.00 excl GST

Length: 1 Day

Coaching and mentoring programs can create a strong competitive advantage. They provide continuous learning and develop people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - people - for the long-term benefit of the organisation.

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PDCM: Change Management

Professional Development, Process and Frameworks, Continuous Improvement
Code: PDCM

$695.00 excl GST

Length: 1 Day

This workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

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PDCS: Communication Skills

Professional Development, Business Communication
Code: PDCS

$695.00 excl GST

Length: 1 Day

Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.

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PDCR: Conflict Resolution

Professional Development, Business Communication
Code: PDCR

$695.00 excl GST

Length: 1 Day

This course provides techniques for individuals to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations.

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PDCPS: Creative Problem Solving

Professional Development, Business Communication
Code: PDCPS

$695.00 excl GST

Length: 1 Day

This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Creativity can be learned and fostered as a professional skill, and can provide individual inspiration as well as being a useful team building tool.

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PDCT: Critical Thinking

Professional Development, Personal Development
Code: PDCT

$1,390.00 excl GST

Length: 2 Days

In this course by PD Training New Zealand, you will get hands-on experience with a wide range of practical tools (including the Watson-Glaser® Critical Thinking II Development Report) to help you make critical thinking an indispensable part of your skill set and management style. You will learn things about yourself that you didn't know and make internal, personal discoveries that can literally change the way you think about and approach your life.

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PDCST: Customer Service Training

Professional Development, Customer Service
Code: PDCST

$695.00 excl GST

Length: 1 Day

In order to create higher levels of customer satisfaction, you need to go beyond delivering a "good" customer service and exceed your customers’ expectations with "exceptional" service.

Delivery Format:

PDDDP: Dealing With Difficult People in the Workplace

Professional Development, Personal Development
Code: PDDDP

$695.00 excl GST

Length: 1 Day

Learn how to approach difficult people and how to understand and influence them, so that a successful resolution can be achieved without negativity and emotional damage.

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PDDCC: Delivering Constructive Criticism

Professional Development, Personal Development
Code: PDDCC

$695.00 excl GST

Length: 1 Day

Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.

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PDEE: Email Etiquette

Professional Development, Business Communication
Code: PDEE

$695.00 excl GST

Length: 1 Day

Learn skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.

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PDEI: Emotional Intelligence

Professional Development, Business Communication
Code: PDEI

$695.00 excl GST

Length: 1 Day

This course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

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PDFS: Facilitation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDFS

$695.00 excl GST

Length: 1 Day

This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

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PDAF: Advanced Facilitation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDAF

$1,390.00 excl GST

Length: 2 Days

Learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development and much more.

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PDFHR: Foundation Skills for New HR Officers

Professional Development, Employment Law and Human Resources
Code: PDFHR

$695.00 excl GST

Length: 1 Day

Whether you are a new HR Officer, or you are responsible as a manager for HR functions, this course will help you understand how much of that role is really about managing people, as well as important aspects of legislation, policy and procedures.

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PDFSPA: Foundation Skills for Elite Personal and Executive Assistants

Professional Development, Administration
Code: PDFSPA

$695.00 excl GST

Length: 1 Day

In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

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PDASEA: Advanced Skills for Elite Personal and Executive Assistants

Professional Development, Administration
Code: PDASEA

$695.00 excl GST

Length: 1 Day

During this course, participants engage in learning the theories and practice the duties of a high-level administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.

Delivery Format:

PDGS: Goal Setting and Managing for Outcomes

Professional Development, Personal Development
Code: PDGS

$695.00 excl GST

Length: 1 Day

During this training course, participants learn to overcome procrastination, develop accurate goal setting skills, manage time effectively, self-motivated, and accomplish important tasks. These skills translate into increased satisfaction in one's professional and personal life.

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PDL: Leadership Development

Professional Development, Leadership
Code: PDL

$1,390.00 excl GST

Length: 2 Days

Through patience, persistence and hard work, anyone can become a highly effective leader. The responsibility is on you to implement the strategies taught in this course and to identify and correct changes in certain behaviours which may be quite difficult. The skills required to be a great team player are not always the same skills required to effectively lead the team.

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PDEL: The 10 Dimensions of Effective Leadership

Professional Development, Leadership
Code: PDEL

$1,390.00 excl GST

Length: 2 Days

The 10 Dimensions of Effective Leadership is a Leadership Course designed for seasoned leaders to increase their effectiveness in guiding their people through the accelerating pace of change and disruption.

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PDMDC: Managing Difficult Conversations

Professional Development, Business Communication
Code: PDMDC

$695.00 excl GST

Length: 1 Day

Managing Difficult Conversations requires specialised knowledge and skill development because they can be challenging to handle without this support. During this training course, participants are taught how to develop an understanding of where, when, why and how to conduct difficult conversations.

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PDMT: Minute-taking

Professional Development, Administration
Code: PDMT

$695.00 excl GST

Length: 1 Day

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

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PDNS: Negotiation Skills

Professional Development, Personal Development
Code: PDNS

$695.00 excl GST

Length: 1 Day

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon future courses of action, or bargain for individual or collective advantage.

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PDPRS: Presentation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDPRS

$1,390.00 excl GST

Length: 2 Days

This course will teach you how to prepare quickly, utilise the best method for delivering your message, and maintain audience interest at all times.

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PDPSDM: Problem Solving and Decision Making Training

Professional Development, Personal Development
Code: PDPSDM

$1,390.00 excl GST

Length: 2 Days

Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this class, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more.

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PDPTS: Professional Telephone Skills

Professional Development, Business Communication
Code: PDPTS

$695.00 excl GST

Length: 1 Day

This course will provide your staff with the awareness and skills they need to handle phone calls with a higher level of professionalism. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

Delivery Format:

PDPS: Public Speaking

Professional Development, Training, Facilitation and Presentation
Code: PDPS

$695.00 excl GST

Length: 1 Day

This course will prepare you for delivering presentations by teaching skills like how to overcome nervousness, how to boost your confidence, how to read your audience, using icebreakers, how to best interact with questions or interruptions and much more.

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PDST: Sales Training

Professional Development, Sales Training
Code: PDST

$695.00 excl GST

Length: 1 Day

This Sales Training course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.

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PDESP: Effective Sales Prospecting

Professional Development, Sales Training
Code: PDESP

$695.00 excl GST

Length: 1 Day

Professional training in prospecting helps enhance your sales skills, confidence and understanding of the prospecting process to assist you in excelling as a productive sales or business development professional.

Delivery Format:

PDSM: Stress Management

Professional Development, Personal Development
Code: PDSM

$695.00 excl GST

Length: 1 Day

This workshop teaches participants how to slow down and apply techniques like the three-option method for addressing any stressful situation (Altering, Avoiding and Accepting), as well as providing a toolbox of personal skills, including using routines, relaxation techniques, the use of planning and lists, implementing a stress log system and more.

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PDS: Supervising Others

Professional Development, Leadership
Code: PDS

$695.00 excl GST

Length: 1 Day

Become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline when required.

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PDTM: Time Management

Professional Development, Personal Development
Code: PDTM

$695.00 excl GST

Length: 1 Day

This dynamic Time Management course will provide you with techniques and methods to become more productive and to manage your time more effectively.

Delivery Format:

PDWD: Workplace Diversity Training

Professional Development, Team Building
Code: PDWD

$695.00 excl GST

Length: 1 Day

Learn to understand diversity and to be able to include cultural diversity as part of the work-place culture.

Delivery Format:

PDSSBB: Lean Six Sigma Black Belt Certification Training

Professional Development, Process and Frameworks, Six Sigma
Code: PDSSBB

$7,500.00 excl GST

Length: 10 Days

Comprehensive and authorised training and exam preparation to achieve the coveted Black Belt Certification authorised by the International Association of Six Sigma Certification – the only Globally recognised Black Belt Certification body.

Delivery Format:
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