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Professional Development
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PDDDP: Dealing With Difficult People in the Workplace

Professional Development, Personal Development
Code: PDDDP

$695.00 excl GST

Length: 1 Day

Learn how to approach difficult people and how to understand and influence them, so that a successful resolution can be achieved without negativity and emotional damage.

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PDDCC: Delivering Constructive Criticism

Professional Development, Personal Development
Code: PDDCC

$695.00 excl GST

Length: 1 Day

Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.

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PDEE: Email Etiquette

Professional Development, Business Communication
Code: PDEE

$695.00 excl GST

Length: 1 Day

Learn skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.

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PDEI: Emotional Intelligence

Professional Development, Business Communication
Code: PDEI

$695.00 excl GST

Length: 1 Day

This course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

Delivery Format:

PDFS: Facilitation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDFS

$695.00 excl GST

Length: 1 Day

This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

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PDAF: Advanced Facilitation Skills

Professional Development, Training, Facilitation and Presentation
Code: PDAF

$1,390.00 excl GST

Length: 2 Days

Learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development and much more.

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PDFHR: Foundation Skills for New HR Officers

Professional Development, Employment Law and Human Resources
Code: PDFHR

$695.00 excl GST

Length: 1 Day

Whether you are a new HR Officer, or you are responsible as a manager for HR functions, this course will help you understand how much of that role is really about managing people, as well as important aspects of legislation, policy and procedures.

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PDFSPA: Foundation Skills for Elite Personal and Executive Assistants

Professional Development, Administration
Code: PDFSPA

$695.00 excl GST

Length: 1 Day

In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

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PDGS: Goal Setting and Managing for Outcomes

Professional Development, Personal Development
Code: PDGS

$695.00 excl GST

Length: 1 Day

During this training course, participants learn to overcome procrastination, develop accurate goal setting skills, manage time effectively, self-motivated, and accomplish important tasks. These skills translate into increased satisfaction in one's professional and personal life.

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PDL: Leadership Development

Professional Development, Leadership
Code: PDL

$1,390.00 excl GST

Length: 2 Days

Through patience, persistence and hard work, anyone can become a highly effective leader. The responsibility is on you to implement the strategies taught in this course and to identify and correct changes in certain behaviours which may be quite difficult. The skills required to be a great team player are not always the same skills required to effectively lead the team.

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PDMDC: Managing Difficult Conversations

Professional Development, Business Communication
Code: PDMDC

$695.00 excl GST

Length: 1 Day

Managing Difficult Conversations requires specialised knowledge and skill development because they can be challenging to handle without this support. During this training course, participants are taught how to develop an understanding of where, when, why and how to conduct difficult conversations.

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PDMT: Minute-taking

Professional Development, Administration
Code: PDMT

$695.00 excl GST

Length: 1 Day

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

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