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Professional Development
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PDAL: Active Listening

Professional Development, Business Communication
Code: PDAL

$525.00 excl GST

Length: 3 Hours

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

Delivery Format:

PDASC: Assertiveness & Self Confidence Training

Professional Development, Personal Development
Code: PDASC

$695.00 excl GST

Length: 1 Day

This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn to enhance and develop techniques to communicate politely and assertively without being pushy.

Delivery Format:

PDBET: Business Etiquette

Professional Development, Business Communication
Code: PDBET

$695.00 excl GST

Length: 1 Day

Traditional organisational structures and business communication is always evolving, however proper etiquette and professionalism are still important, both within the business and with external clients.

Delivery Format:

PDBWE: Business Writing Essentials

Professional Development, Business Communication
Code: PDBWE

$695.00 excl GST

Length: 1 Day

The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your writing.

Delivery Format:

PDBWM: Business Writing for the Modern Workplace

Professional Development, Business Communication
Code: PDBWM

$695.00 excl GST

Length: 1 Day

Business Writing for the Modern Workplace course is ideal for reviewing the basics and learning the latest in modern writing techniques.‚Äč

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PDC&M: Coaching and Mentoring

Professional Development, Training, Facilitation and Presentation
Code: PDC&M

$695.00 excl GST

Length: 1 Day

Coaching and mentoring programs can create a strong competitive advantage. They provide continuous learning and develop people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - people - for the long-term benefit of the organisation.

Delivery Format:

PDCM: Change Management

Professional Development, Process and Frameworks, Continuous Improvement
Code: PDCM

$695.00 excl GST

Length: 1 Day

This workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

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PDCS: Communication Skills

Professional Development, Business Communication
Code: PDCS

$695.00 excl GST

Length: 1 Day

Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.

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PDCR: Conflict Resolution

Professional Development, Business Communication
Code: PDCR

$695.00 excl GST

Length: 1 Day

This course provides techniques for individuals to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations.

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PDCPS: Creative Problem Solving

Professional Development, Business Communication
Code: PDCPS

$695.00 excl GST

Length: 1 Day

This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Creativity can be learned and fostered as a professional skill, and can provide individual inspiration as well as being a useful team building tool.

Delivery Format:

PDCT: Critical Thinking

Professional Development, Personal Development
Code: PDCT

$1,390.00 excl GST

Length: 2 Days

In this course by PD Training New Zealand, you will get hands-on experience with a wide range of practical tools (including the Watson-Glaser® Critical Thinking II Development Report) to help you make critical thinking an indispensable part of your skill set and management style. You will learn things about yourself that you didn't know and make internal, personal discoveries that can literally change the way you think about and approach your life.

Delivery Format:

PDCST: Customer Service Training

Professional Development, Customer Service
Code: PDCST

$695.00 excl GST

Length: 1 Day

In order to create higher levels of customer satisfaction, you need to go beyond delivering a "good" customer service and exceed your customers’ expectations with "exceptional" service.

Delivery Format:
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