This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.
This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn to enhance and develop techniques to communicate politely and assertively without being pushy.
Traditional organisational structures and business communication is always evolving, however proper etiquette and professionalism are still important, both within the business and with external clients.
The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your writing.
Business Writing for the Modern Workplace course is ideal for reviewing the basics and learning the latest in modern writing techniques.
Coaching and mentoring programs can create a strong competitive advantage. They provide continuous learning and develop people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - people - for the long-term benefit of the organisation.
This workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.
This course provides techniques for individuals to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations.