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ITIL - IT Service Management
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ISD3: ITIL® Lifecycle: Service Design (SD) v3

ITIL - IT Service Management, ITIL Intermediate
Code: ISD3

$3,995.00 excl GST

Length: 4 Days

Examine the sub-processes, activities, methods, and functions used in each of the ITIL® Service Design processes.

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ISS3: ITIL® Lifecycle: Service Strategy (SS) v3

ITIL - IT Service Management, ITIL Intermediate
Code: ISS3

$3,995.00 excl GST

Length: 4 Days

Learn the principles, processes, service management governance, technology, and implementation considerations of ITIL service strategy.

Delivery Format:

RCV3: ITIL® Capability: Release, Control & Validation (RCV) v3

ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate
Code: RCV3

$4,050.00 excl GST

Length: 5 Days

Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.

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