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ITIL - IT Service Management
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RCV3: ITIL® Capability: Release, Control & Validation (RCV) v3

ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate
Code: RCV3

$4,050.00 excl GST

Length: 5 Days

Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.

Delivery Format:

ISD3: ITIL® Lifecycle: Service Design (SD) v3

ITIL - IT Service Management, ITIL Intermediate
Code: ISD3

$3,995.00 excl GST

Length: 4 Days

Examine the sub-processes, activities, methods, and functions used in each of the ITIL® Service Design processes.

Delivery Format:

IST3: ITIL® Lifecycle: Service Transition (ST) v3

ITIL - IT Service Management, ITIL Intermediate
Code: IST3

$3,995.00 excl GST

Length: 4 Days

Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL® service transition.

Delivery Format:

ISS3: ITIL® Lifecycle: Service Strategy (SS) v3

ITIL - IT Service Management, ITIL Intermediate
Code: ISS3

$3,995.00 excl GST

Length: 4 Days

Learn the principles, processes, service management governance, technology, and implementation considerations of ITIL service strategy.

Delivery Format:

ITIL4: ITIL 4® Foundation Course & Exam

ITIL - IT Service Management, Process and Frameworks, ITIL® Foundation Certification
Code: ITIL4

$1,900.00 excl GST

Length: 3 Days

Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and earn the ITIL 4 Foundation Certificate in IT Service Management in three days!

Delivery Format:

ITIL4MP®: Managing Professional Transition

ITIL - IT Service Management, ITIL® Expert Certification
Code: ITIL4MP

$4,050.00 excl GST

Length: 5 Days

This five day course prepares you for the exam leading to the ITIL 4 designation: ITIL Managing Professional (MP).

Delivery Format:
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