OSA3: ITIL® Capability: Operational Support & Analysis (OSA) v3
ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate
Code: OSA3
$4,050.00
excl GST
Length: 5 Days
Gain practical experience planning and executing processes within ITIL® operational support and analysis.
Delivery Format:
RCV3: ITIL® Capability: Release, Control & Validation (RCV) v3
ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate
Code: RCV3
$4,050.00
excl GST
Length: 5 Days
Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.
Delivery Format:
ISD3: ITIL® Lifecycle: Service Design (SD) v3
ITIL - IT Service Management, ITIL Intermediate
Code: ISD3
$3,995.00
excl GST
Length: 4 Days
Examine the sub-processes, activities, methods, and functions used in each of the ITIL® Service Design processes.
Delivery Format:
IST3: ITIL® Lifecycle: Service Transition (ST) v3
ITIL - IT Service Management, ITIL Intermediate
Code: IST3
$3,995.00
excl GST
Length: 4 Days
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL® service transition.
Delivery Format:
ISS3: ITIL® Lifecycle: Service Strategy (SS) v3
ITIL - IT Service Management, ITIL Intermediate
Code: ISS3
$3,995.00
excl GST
Length: 4 Days
Learn the principles, processes, service management governance, technology, and implementation considerations of ITIL service strategy.
Delivery Format:
ITIL4: ITIL 4® Foundation Course & Exam
ITIL - IT Service Management, Process and Frameworks, ITIL® Foundation Certification
Code: ITIL4
$1,900.00
excl GST
Length: 3 Days
Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and earn the ITIL 4 Foundation Certificate in IT Service Management in three days!
Delivery Format:
ITIL4UP®: Upgrade to ITIL 4 Foundation Certification
ITIL - IT Service Management, Process and Frameworks, ITIL® Foundation Certification
Code: ITIL4UP
$1,250.00
excl GST
Length: 2 Days
Upgrade your ITIL v3 certification.
Delivery Format:
ITIL4MP®: Managing Professional Transition
ITIL - IT Service Management, ITIL® Expert Certification
Code: ITIL4MP
$4,050.00
excl GST
Length: 5 Days
This five day course prepares you for the exam leading to the ITIL 4 designation: ITIL Managing Professional (MP).
Delivery Format:
