ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate

Code: OSA3

$4,050.00 excl GST

Length: 5 Days

Gain practical experience planning and executing processes within ITIL® operational support and analysis.

ITIL - IT Service Management, Process and Frameworks, ITIL Intermediate

Code: RCV3

$4,050.00 excl GST

Length: 5 Days

Learn how to use the ITIL® release, control, and validation processes, activities, and functions to achieve operational excellence.

ITIL - IT Service Management, ITIL Intermediate

Code: ISD3

$3,995.00 excl GST

Length: 4 Days

Examine the sub-processes, activities, methods, and functions used in each of the ITIL® Service Design processes.

ITIL - IT Service Management, ITIL Intermediate

Code: IST3

$3,995.00 excl GST

Length: 4 Days

Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL® service transition.

ITIL - IT Service Management, ITIL Intermediate

Code: ISS3

$3,995.00 excl GST

Length: 4 Days

Learn the principles, processes, service management governance, technology, and implementation considerations of ITIL service strategy.

ITIL - IT Service Management, Process and Frameworks, ITIL® Foundation Certification

Code: ITIL4

$1,900.00 excl GST

Length: 3 Days

Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and earn the ITIL 4 Foundation Certificate in IT Service Management in three days!

ITIL - IT Service Management, Process and Frameworks, ITIL® Foundation Certification

Code: ITIL4UP

$1,250.00 excl GST

Length: 2 Days

Upgrade your ITIL v3 certification.

ITIL - IT Service Management, ITIL® Expert Certification

Code: ITIL4MP

$4,050.00 excl GST

Length: 5 Days

This five day course prepares you for the exam leading to the ITIL 4 designation: ITIL Managing Professional (MP).

ITIL - IT Service Management

Code: ITILFEG

$99.00 excl GST

We also offer an exam guarantee, which is similar to insurance in that if you don't pass your exam first time you can resit.