Certifications

ITIL Foundation Certification - IT Service Management

ITILĀ® 4 Foundation is the entry-level certification in the new ITIL 4 certification scheme.

The three-day ITIL 4 Foundation course is also for those who need a basic understanding of ITIL, or would like to progress to higher levels within the ITIL 4 certification scheme.

Examination Format

  • 40 questions
  • Multiple choice
  • 26 out of 40 marks required to pass (65%)
  • 60 minutes
  • Closed book.


ITIL 4 CERTIFICATION SCHEME DIAGRAM